Last Updated: 29 December 2023
Welcome to tickets.mt! This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website https://tickets.mt (referred to as the “Site” or “Service”). By using our Service, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you use our Service, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing information, and any other information you choose to provide.
1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and usage data. This information is collected to enhance the functionality of our Service and improve user experience.
2. How We Use Your Information
2.1 Processing Transactions: To process ticket purchases and provide the requested services.
2.2. Communication: To send you transactional emails, updates, and marketing communications (opt-in only).
2.3 Improving Our Service: To analyse user behaviour and feedback to enhance our website and services.
2.4 Legal Compliance: To comply with legal obligations and resolve disputes.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy. We may share your information with:
3.1 Event Organisers: To facilitate the ticketing process and ensure the success of events.
3.2 Service Providers: Third-party service providers who assist us in operating our website and conducting our business.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device when you visit a website. We use cookies for the following purposes:
5.1 Essential Cookies: These cookies are necessary for the proper functioning of our website, including the facilitation of transaction.
5.2 Performance and Analytics Cookies: We use these cookies to analyse how visitors use our website, monitor performance, and improve our services.
You can control and manage cookies in your browser settings. However, please note that disabling cookies may impact the functionality and performance of our website.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will be posted on this page, and the date of the latest update will be indicated.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@tickets.mt.